A supplier portal allows for a central means of communication between an organisation and all of its suppliers. This allows organisations to gain control of their procurement processes ensuring that all procurement activities occur within a centralised medium.
Automate the RFx process allowing for central communication to all suppliers ensuring that all suppliers have a fair means to submit their bids
All suppliers can be given custom credential to logon to the customer portal which is separate to the full Silveraxiom platform.
Should a supplier be under SLA for certain maintenance requirements, they will have a central view of all their relevant assets and any actions required per asset. An example includes suppliers that are under SLA for all printers and scanners can view the status of the assets, last maintained date and who is in possession of the asset.
Suppliers have the ability to create tickets, close tickets, monitor tickets and comment on tickets that are relevant to them.
Suppliers have the ability to upload documents related to them be it tax certificates, SHEQ documentation or contractual information.
All actions that are required by suppliers can be pushed to them in the form of SMS, e-mail, through the web based app or through the mobile device so that suppliers have no excuse to not attend to urgent matters.