Managing your clients be them tenants or landlords is key to ensuring organisational success. Front facing organisations face similar challenges that Silveraxiom seeks to assist with. This includes:
Challenge #1: Consistent Communication
Whether you deem your clients as colleagues within your organisation or paying tenants, a consistent line of communication is key to ensure expectations are effectively managed. The Silveraxiom platform allows for databasing of all key stakeholders to allows for bulk communication through e-mail, SMS or the Silveraxiom mobile app.
Challenge #2: Logging Inquiries
Using e-mail or other means of communication can be unstructured and leads to valuable information being lost. Silveraxiom has a customer facing portal that allows your clients/colleagues/tenants to initiate inquiries that would trigger tickets within the system.
Challenge #3: Tracking and Reporting
Without a central system, keeping track of your sales and marketing efforts becomes near impossible. Utilising a central platform allows managers to view performance of sales relative to marketing spend, average sales cycles, successful marketing campaigns and performance of individual sales reps.
Simplify Facility management today with Silver Axiom
Keep control of your facility, manage your vendors, your assets, your contracts and your internal staff with an easy to use platform with a complimentary mobile app