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Simplify customer satisfaction

Managing your clients be them tenants or landlords is key to ensuring organisational success. Front facing organisations face similar challenges that Silveraxiom seeks to assist with. This includes:

Challenge #1: Consistent Communication

 

Whether you deem your clients as colleagues within your organisation or paying tenants, a consistent line of communication is key to ensure expectations are effectively managed. The Silveraxiom platform allows for databasing of all key stakeholders to allows for bulk communication through e-mail, SMS or the Silveraxiom mobile app.

Functions and Features of a turnkey customer management platform

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Reports and Dashboards

Having access to personalized dashboards in real time allows for a simplified view of sales performance be it for the individual or the manager.

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Bulk Messaging

Keeping in constant communication with your clients is key, as such, the Silveraxiom platform has a bulk messaging feature allowing you to send emails, SMSs or mobile notifications through the platform using client specific tags.

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Client Notifications

Customers, tenants and other stakeholders have the ability to communicate directly with the platform. The platform has the intelligence to pick up their notification, identify them and notify the relevant stakeholder in your team to take action.

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Workflow and Approvals

Automate processes like data collection, data analysis, marketing campaigns and other tasks that were previously done manually. Additionally, enforcing organisational processes and policies becomes easier bu utilising a centralised workflow engine.

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Campaign Management

Campaign management features allow you to manage your entire sales campaign from a single UI. This includes campaign ROI, scheduling, analytics and more.

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Contact Management

This allows users to segment your contacts into groups to organize and better cater to them. With this capability, you’ll be able to gather crucial customer data and bolster your marketing strategies when introducing new products. It also improves the personalization of all contacts with customers, making them feel important and catered to.

Simplify Facility management today with Silver Axiom

Keep control of your facility, manage your vendors, your assets, your contracts and your internal staff with an easy to use platform with a complimentary mobile app

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