Challenges
Challenge #1: Property Damage and Unexpected Maintenance
Unexpected damage and/or maintenance is simply an increase in unforeseen costs that have a direct impact on your bottom line and costs. Nevermind the impact that it can have on your tenants. By utilising Silveraxiom property managers will have a central view of all their properties, maintenance requirements, smoother planning and thus have a proactive approach to property management.
Challenge #2: Time Management
It doesn’t take you very long to work out that you cannot get everything done in a day so you only work with priority tasks. Therefore good task and time management is one of the most important skills to develop to survive the jungle that is property management. Working from a priority list every day, following strict policies and procedures, appointment and interruption control and task batching all play an important role in getting through the demands of the day. This is where Silveraxiom comes to the rescue, utilising the platform allows property managers to schedule their tasks in a structured manner whilst having the ability to automate certain necessary functions using the underlying workflow engine.
Challenge #3: Customer Satisfaction
One of the fundamentals of success as a property manager is keeping property owners, tenants and users of the property happy. Not only will this enable you to develop and grow a solid, loyal customer base, but great service can help you increase your revenue. In fact, nearly 70% of consumers say they’d be willing to pay more for a better customer experience. By utilising the Silveraxiom platform you have access to a centralised medium to communicate with your tenants and for them to communicate with you. Tenants have the ability to create tickets and keep track of how and when they have been solved.
